As many of you who use the SCCS services have probably noticed, our servers went down sometime this afternoon.
Our initial remote analysis pointed the finger at ITS’ firewall, a problem that has occurred in the past. This was based on the fact that the CS and ITS machines were still accessible, but SCCS and Engin machines were not.
Osprey (the login server) is back up, but can’t be used, because Roc (where the accounts are actually stored) is still down. This leads us to believe that there was a power failure (or intentional shutdown) on campus. This might be a good point to mention that the SCCS has some very old uninterruptible power supplies, and would welcome the donation of a really nice new one ;o).
Unfortunately, due to some of the issues encountered with the Roc upgrade, someone needs to be physically at Roc’s console to successfully restart it. Hence our current predicament.
A sys-admin is being dispatched from New Jersey at his earliest convenience.